2019 was another great year for 1 Accounts Online. We have streamlined our processes, brought in more team members and continue to provide a great service to our clients. With new advancements in technology such as open banking and MTD it is an exciting time to be a part of a rapid changing industry.
Automation, Automation, Automation
ClickWe encourage all our clients to use technology and automation to help streamline their business. We have continued to increase our use of automation using our workflow system Karbon. The team used to spend a few hours (at least) chasing client information. With our new automated system they no longer need to do this, as the emails automatically send requesting the required information for tax returns, quarterly reviews and accounts. There have of course been a couple of hiccups along the way, but we have saved the team time so they can focus on helping our client’s businesses grow.
One of the big changes in 2019 was MTD. HMRC decided that VAT submissions will have to be submitted through online software. Luckily for us, all our clients were using Xero or Sage Business Cloud so we had the software down. Jade then signed each of our clients up for MTD at no additional cost to the client. After HMRC’s rocky start, MTD is now underway and we look forward to seeing all taxes made digital.
We have had an influx of new and exciting clients from web design to construction. We love adding more clients to the 1 Accounts family and look forward to helping them grow. We have enjoyed helping our existing customers thrive, our passion is to help business grow and we have seen wonderful changes in many of our clients.
In 2019 we started to develop new services for our clients. These are, The Business Coaching Service and Social Media. Watch this space as both services will be up on our website soon! If you can’t wait, email email@example.com for more information.
New Team Members
2019 we brought 3 new members to the team. Katie started in the middle of the year for 2 days a week to help Jade with the sales side of 1 Accounts. Although they are sisters, they work well together and have developed a new sales process for the new year. Katie has also made great progression with her walking, and now walks the length of the office with a frame. We then had Fran start to help Jade for 3 days a week. Fran is also a pet photographer and loves to be creative and take pictures. In the last week of December we hired a new Bookkeeper Katy who will start with us this month. We are very excited to welcome her to our team and look forward to watching our team grow even more in the new year..