Starting your own business after redundancy

Facing redundancy can be incredibly challenging, but it could also be the perfect time to start a brand new career based on your interests, your lifestyle and your aspirations.
Does this sound too good to be true?
With these five steps, we can help you transform your redundancy package into your very own startup:

1) Take advantage of your notice period

Typically, you’ll need to work a notice period. Instead of worrying about what comes next, use this time to start planning your new venture!
Dive into research, enrol in training and network as much as possible. The sooner you can start, the better! After all, wouldn’t you prefer to plan for your future whilst you’re still on the payroll?

2) Develop a business plan

Success is all about strategy, so it is important to develop a business plan.
Every business plan will look slightly different, but the main areas you want to focus on are the:

  • Executive summary – create a brief overview of your business detailing what services you offer and what you intend to achieve.
  • Management bio – this is your opportunity to introduce yourself, your values and your professional experience.
  • Marketing plan – identify your target audience, USP and market competitors before explaining how you intend to attract your desired audience.
  • Financial plan – because you’re just starting out, your financial plan will be primarily made up of projections (sales projections, expensive projections, cash flow projections etc.). Make sure you’re thorough with your research if you intend to achieve accurate estimates.

Your business plan will become the blueprint for your company, so the more information you can include, the better – particularly if you want to attract investors!

3) Address any legalities

To establish a legitimate business, you need to fulfil certain legal requirements. Now, these requirements may vary depending on your business model and industry, so it’s always worth checking whether you need to obtain a specific type of permit or insurance.
You can find these answers by visiting the government website or checking with your relevant industry bodies.
It is also worth hiring an accountant early on to advise you on the financial aspect of your business.

4) Open a business bank account

This next point is directed specifically to our sole traders. Although you don’t have to open a business account, we strongly suggest you do. It will make your bookkeeping 10x easier! So unless you want to waste your time separating your expenses and risk receiving a penalty, you should seriously consider setting up a business bank account.
If you are starting a limited company this is also something you will need to do, however it is essential rather than it just being strongly advised.

5) Set yourself boundaries

Starting a business is an exciting endeavour. However, it can become all-consuming. So for our final point we wanted to discuss the importance of setting yourself boundaries and practising self-care.
Firstly, give yourself some grace. Redundancy is incredibly difficult to navigate, so try not to be too hard on yourself – especially during those early days.
And secondly, start as you mean to go on. Give yourself lunch breaks, take time off and allow yourself opportunities to relax. Only then can you avoid burnout and achieve sustainable growth.

When life hands you lemons, make lemonade


No one wants to be made redundant – but that doesn’t mean it has to be all doom and gloom. Instead, this could be the start of your exciting adventure into entrepreneurship! So take the chance, pursue your passion and totally transform your career. You may just find redundancy works in your favour.

Hiring an accountant could save your business!

A lot of new businesses fail. A lot of old businesses fail. A lot of previously successful businesses fail. Why? Usually, it comes down to issues around finances.

If you’re starting a new business, or if you’ve been in business for years and are trying to grow your team and scale your company, hiring an accountant can help. Here’s how.

1) They help you become more tax-efficient

Tax isn’t easy. Legislation changes all the time and any delays or mistakes could be costly. With an accountant filing your taxes for you, you can have the peace of mind that it is all being done correctly and on time. Not only that, but it saves you a lot of time and resources AND it saves you money. Accountants can reduce your tax burden by identifying opportunities for deductions, and they can help you avoid any government fines.

2) They mitigate the risk of financial mistakes

Accountants know how to identify financial risks and avoid them before they become major problems. What this means for you is that you’ll never spend money you don’t have, you will save money in all the areas you can, and you’ll be more aware and better equipped to stick to a proper budget. Fewer to no financial mistakes means minimal losses and more profit!

3) They actively help you to grow your business

If you get an accountant on board in the early stages of your business, they will help you to develop a plan for growing your business in the right way. Not only that, but they will also ensure that your finances are handled correctly from the beginning so that it doesn’t take over everything else in the future. As your business grows, they will start to provide advice in other areas such as budgeting and financing; payroll and recruitment, cashflow forecasting and investments, and business strategy. They will work with you to ensure you have the financial capabilities and processes needed to work towards your business goals.

Survive and thrive!

Most new businesses fail because of financial issues, so don’t make the same mistake. Hire an accountant as early as possible and get the guidance and expertise needed to take your business to the next level. They will not only help you save money, but they can help you make money as your business grows too.

The 9 step guide to business development

Here at 1 Accounts we are invested in helping your business develop and succeed. We find allocating some time each week to business development is the best way to really make sure that your business grows according to your plan.

Business development is:

  • any activity that is nurturing the future of your business, not the day-to-day tasks that tend to drain the majority of your time.
  • about nurturing the right relationships so that you can create opportunities for your business and attract loyal clients who value what you and your firm do.
  • highly valuable and is key to the long-term, sustainable success of your firm

So how do you do it and do it well?

1) It’s all about the client

Rather than sell at potential clients, focus on what they need. Always listen to them first and demonstrate empathy with their problems before ever talking about yourself and your firm.

2) Address their problems and fears

Now you know their specific challenges and worries, address them. What’s the biggest headache for your clients and prospects? How can you alleviate this pain for them? Again, talk to them about what keeps them up at night and listen. They’ll tell you all you need to know.

3) Solve their specific problem

If you already have a product or service that solves their biggest pain point, great! If you don’t, create something from scratch. Diversifying could open you up to a whole new target audience.

4) Think about your main offering

In a single sentence, sum up what you offer to your clients and this will be your brand tagline. Steer clear of things like “we give a personalised service” and be more specific. Do you take away a specific fear and help your clients sleep at night? Do you give them more time to spend with their family?

5) Differentiate yourself with your website and social media

You need to be spreading the word about how you can help your clients. Essentially, you need to be helping them to find you. Make sure you have a high-quality website that is SEO-optimised and has pop-ups offering valuable resources. You will also need to be regularly active on social media.

6) Build your brand

This takes time, but becoming an expert in what you do will reap the rewards. Use your tagline offering in everything that you put out there and produce content consistently. Whether it’s blogs on your website or posts on social media, create that emotional connection and you’ll see that people will engage.

7) Make it easy to get in touch

People will take the path of least resistance so make it easy for them to contact you. Contact details should be easy to find on your website and all call to actions should be clear throughout your marketing materials.

8) Nurture the relationship

So much business is lost through a lack of following up, so be there in front of your clients and prospects to build those relationships. Every blog post you’re sharing or newsletter you’re sending out should offer value; it should answer a question or solve a problem or inspire action. There is real value in regularly being in front of your clients, just as long as what you’re saying is useful to your target audience.

9) Focus on getting your existing clients to buy more from you

You already have a great relationship with your existing clients and they already like you, trust you, and know first hand the value that you offer. It makes sense then, to help them get more from you.

It really is as easy as 1,2,3…9

While business development is essentially sales, you need to always be thinking about who you are targeting and what they want to hear, rather than talking about yourself and what makes your firm special. What are their specific problems and aspirations? Using these 9 steps, you can get creative with your messaging and really stand out to your prospects.

Is your small business struggling to make a decent profit? Here are six little known profit holes.

With the economy as unpredictable as it has been lately it is essential for small business owners to take a good look at your overheads and cost of sales. Add into the mix the rising cost of labour, materials and shipping, and this exercise to examine your cost base may be the difference between your business having a good year next year or going under. This article will look at the 6 most common profit holes that many small businesses may have.

1) Pricing: Has it kept up with your costs?

It’s been a difficult few years and you may be thinking that your customers and clients can’t swallow an increase. Well, think again – If Starbucks and Costa Coffee can afford to still charge eye-watering amounts for a slice of cake and a coffee throughout the pandemic, then you can look at your pricing.
Often, the biggest profit hole we see with our clients is around a poor pricing strategy. Such as:

  • Are your sales team discounting too much in order to make the sale? Particularly for wholesale or bulk orders?
  • Have you kept your prices static whilst your costs have increased?
  • Are your prices in line with your cost base now, rather than when you were a much smaller business? For example, if your prices have not changed since you ran your business from the kitchen table, then it’s time to relook at your pricing.

2) Do you have a revolving door of employees?

Hiring new staff members is expensive; recruitment agency costs, training costs and senior management time spent hiring and training. Losing good employees is even more expensive – both in terms of opportunity cost and also the hit on morale when a good person leaves. If you do have an employee turnover problem, it’s time to take a good look at how to increase the levels of employee engagement in your business. Being very blunt here, you may look into the mirror to see if you personally may be part of the problem.

3) Software costs: Have you had a good look to see what you’re really using?

Those £15 a month per user type subscriptions really do add up over time. How many user licences are you still paying for but don’t actually need? How many of those pieces of software that you decided to try out are you actually using? If you used all the features of your core software, how many other licences or subscriptions could you ditch? You may find that a good look at your software stack could yield a large amount of ‘money down the back of the sofa’ each month.

4) Suppliers: Are they taking the proverbial?

This often happens when we’ve worked with a supplier for years and both you and they have got comfortable and complacency sets in. This cosiness could be hiding the fact that you might not be getting the service you require. Even worse, the prices you are paying might now out of step with the marketplace. Don’t let inertia and a desire to avoid conflict stop you from having a ‘state of the nation type’ conversation with the supplier.
In our experience, the first place to look at is your spending with marketing suppliers. Then your telephone and internet suppliers. Ask yourself; What are they really delivering? Do they need a shakeup? Our advice to you is if this resonates with you, have that conversation!

5) Not using automation – particularly in your financial processes

The cloud revolution which we keep harping on about has been a game-changer for not just accountants. The digital tools out there will help your business cut out so much physical paperwork and manual entry. For example, if you are a small cafe or pub you can now get great phone apps that will allow customers to place their orders from the table. Thus, improving the efficiency of your operation and waiting staff.
Using bank rules, email rules and other types of automation in conjunction with software such as Dext can reduce the time it takes to do your books or manage staff expenses. Why not have a chat with us to see where using apps and cloud-based software can take the grind out of your financial processes and systems?

6) Doing it yourself

How long does it take you to do stuff which should be outsourced or done by others in your business? This ‘doing it yourself’, particularly when it comes to things like bookkeeping or VAT returns, is often a false economy. Your time is much more valuable delighting customers and clients and running your business than puzzling over whether you can or can not claim VAT on your company car expenditure or that coffee with a client.
Using the right people and suppliers to free you up to do what you’re best at is often a great way to generate more profit. It goes without saying that we are always happy to talk about whether we are a good home for your bookkeeping and other financial processes.
If you address these 6 points in your business then you will be in a much better position to face whatever happens next with the economy.

 

How to encourage reluctant staff to return to the office

Since the government advice to work from home was lifted earlier this year and employees have been making their way back into the office, it seems some employees are more enthusiastic than others. How do we encourage our reluctant staff members to return to the office happily, rather than handing in their resignations?

Throughout this article, we will explore the various incentives and business adaptations you can make to encourage your employees to come back to the office:

1) Outline your operational requirements

Many businesses have started adopting a hybrid business model as they combine all the best bits of on-site and remote working! Flexible schedules, greater work-life balance, and fewer expenses are just some of the positives for both employers and their staff!

However, before you can embrace this new business model, you need to hash out the non-negotiable requirements for running your business. For example:

  • The minimum amount of on-site hours per staff member per week.
  • Whether there are any extenuating circumstances that overrule these mandatory hours.
  • Your core office hours.
  • How often your entire team needs to meet in person.
  • What resources your staff will need to work remotely.

2) Speak to your staff

Some employees will be more eager to return to the office than others – that’s just a given. Talking to the more reluctant team members and asking them what they want might give them the encouragement they needed.

By conducting surveys and organising group sessions, you can start finding solutions to satisfy your staff members, improve engagement and protect your retention rates.

3) Offer them incentives

 No one wants to spend their days in a dull, drab office. So it’s your responsibility to make your office an attractive and exciting place to be!

Here are some suggestions to help you spruce up your space and incentivise your employees:

Redecorate your office space – a lick of paint can go a long way.

Provide on-site catering – seriously, save your staff from those stale sandwiches.

Invest in new equipment – try upgrading your dated tech and replacing old furniture.

Offer corporate discounts – predominantly for nearby locations like gyms, coffee shops or food establishments.

4) Accommodate ALL of your employees

When making decisions about your business, it can be easy to focus on the wants and needs of your front runners and management team. The trouble is that this approach is far from inclusive.

It is our priority as business owners to continually promote inclusivity and diversity. So make sure you’re accommodating the needs of ALL your employees – especially those who are underrepresented in professional settings, including people of colour, disabled individuals and women.

The future is flexible!

After two years of working at home, it’s no wonder some staff members are reluctant to give up their home comforts. Instead of demanding that everyone must return to the office, show some compassion by trying to reach a compromise.

Flexible working offers many benefits for both you and your employees – so give it a try! It could be the answer to unlocking a more efficient and engaged team.

Flexible Working: Moving from a time-based approach to an outcome-based approach

Flexible working isn’t new. In fact, research shows that many of us (87%) wanted to work on a more flexible basis in 2018 and 2019. What is new, however, is the many businesses that have continued to adopt either completely remote working or a hybrid model since the pandemic transition.

They have continued to work this way as flexible working results in a better work-life balance, higher productivity, increased motivation, and reduced staff turnover. Not to mention that it’s an employee’s market right now, so many businesses will need to offer flexible working to compete for talent!

While an outcome-based approach leads to these benefits, it is a steep learning curve. Primarily having to change leadership styles and learning to trust that work is getting done. It is doable however. Here is how to make flexible working work for you and your business.

How to successfully implement flexible working

  1. Make sure that employees have the right technology and tools – we’re not just talking about laptops and phones. To support flexible working, you also need to deploy tools for chat, video and virtual meetings as well as integrating company systems, intranets or social platforms.
  2. Ensure that your employees have the necessary training –you need to make sure they have the resources and training so that they can use any new software effectively.
  3. Change your management style – you need to take a more ‘coach-like’ approach and let go of control. Train and support your employees and delegate authority as well as tasks.
  4. Communicate more frequently – this is essential for building trust and relationships and to minimise misunderstandings. The more you can encourage collaboration and team involvement, the better.
  5. Celebrate successes – positivity is key when working from home so make a point of celebrating individual and team successes. It does wonders for self-motivation.
  6. Give your employees more support – some employees may have difficulty managing their workload with their family and other worries, especially if they are going through some personal difficulty. Bear this in mind and actively help them with their work-life balance.

How to move to an outcome-based approach

  1. Start with the overall business vision and direction – when working virtually, it’s important to communicate the overall vision to your employees. Everything flows from this vision, so keep coming back to it.
  2. Define high-level business outcomes – next, you should communicate the key business outcome that you are all aiming to achieve. It’s more effective if this outcome reflects the value that your work delivers.
  3. Help each employee define their own specific outcome – this is essential for remote working! If every individual knows their specific outcome that they are accountable for and how that relates to the bigger picture, it drives them to achieve it.
  4. Measure performance differently – you will need to use a project management tool to review team activity regularly. You can also distribute employee surveys, monitor and evaluate certain metrics or have regular check-ins with each employee.

These tips will ensure that your business continues to grow and thrive along with your employees, who will be happier and healthier as well.

How to increase your business capacity without breaking the bank!

Winning new clients should be an exciting part of growing a business. And yet, due to the current climate, this rising demand is often met with limited resources and labour shortages.

Throughout this article, we’ll explore how outsourcing and offshoring can help you increase your capacity without breaking the bank!

What is the difference between Outsourcing and Offshoring?

Outsourcing is when a business hires a third party to perform tasks in order to improve efficiency and cut back on costs. Think of this as hiring freelancers.

Offshoring, however, is when a business bases some of its in-house operations overseas. By moving entire processes overseas (i.e. manufacturing or customer services), they’re able to source cheaper labour and gain access to a much larger talent pool.

Both options serve as a cost-effective solution to labour shortages and fulfilling increasing demands.

4 ways outsourcing can increase your capacity

Now that we understand what outsourcing and offshoring are, let’s explore how they can help your business increase capacity:

1. Expanding your skillset

We all understand the importance of identifying and remedying gaps in our workforce. However, hiring and training specialist staff comes at a cost. So, what’s the solution?

By outsourcing global talent, you’re able to employ highly skilled professionals for just a fraction of the cost. In turn, you can address any gaps in your workforce and leverage their talents to expand your services and attract new clientele.

2) Boosting Productivity

By assigning repetitive tasks to your external team members, you can save a lot of time otherwise wasted on labour-intensive, lower-value tasks. As a result, you’re able to boost your existing teams’ efficiency and engagement, scale your overall output and ultimately increase your capacity.

3) Facilitating 24hr operations

Many people are hesitant to outsource global talent because of the time difference. What they don’t realise is that this can actually work in their favour!

By outsourcing a global team, you’re able to extend your working hours and potentially operate 24-hours a day. In turn, you have the opportunity to accept a lot more work and expand your client basis. After all, you’ve practically doubled the number of hours in your working day!

4) Offering fast and flexible labour solutions

Labour shortages are placing a real strain on businesses at the minute. Thankfully, outsourcing provides a fast and flexible solution to this problem!

By hiring freelancers, you’re able to continue growing your business, fulfilling demand and satisfying customers. What’s more, these flexible contracts come with no strings attached, giving you the freedom to adjust your external team to match your capacity and workload.

Expand your team to increase capacity

Instead of surrendering to your current circumstances, try expanding your horizons by outsourcing global talent.

Outsourcing allows you to scale your business, increase your clientele and reach your highest potential – all for a fraction of the price of hiring internally.

So what are you waiting for? Offshoring could be the beginning of your global enterprise!

Why knowing your numbers is important

Every Sunday, Paul reads The Sunday Times to keep up to date with current affairs and to read the great reports in the business & money section.

In his column, Julian Richer of Richer sounds talks about the importance of knowing your numbers and taking an interest in the bookkeeping and accounting side of your business as well as the selling.

On a recent team meeting, facilitated by Heather Townsend of the Accountants Growth Club, it dawned on us that very few clients actually go into their accounting software, study the reports, and ask questions on a regular basis. We are now spending extra time explaining things like profits and balance sheets.

One of our long-established clients used to regularly ask us questions regarding overdrawn director’s accounts, why they didn’t have any cash in the bank, and if they were really making a loss. They joined our successful business growth plan and we explained how a balance sheet works and the impact of stock on the profit and loss account. We discovered that a lot of time was spent on R&D and a lot of stock had never been counted, especially if it was fully assembled.  By understanding how it all worked fully and how to run off the reports this business owner will have a much better understanding of their business.

The article in the Sunday Times by Julian Richer does a great job of illustrating just how important it is to know the broader financial details of your business and not just your turnover. It is also important to understand your profit, KPIs, and your balance sheet!

We are committed to trying to help our clients have a better understanding of their numbers as it can really help with making decisions to do with their business and improve cashflow. We offer all new clients training on their accounting software so that they have a basic understanding of how it works, and we regularly publish blogs on a huge variety of topics so that our clients are able to educate themselves even when we are not available.

Talent Management Planning: Why Do It?

Talent management planning is a term we often hear floating around the business world, but what exactly does it mean and why should we do it?

To help you gain a clear understanding, we’ll explore what talent management planning is, what it consists of and, most importantly, why it’s beneficial to both you and your employees.

What is talent management planning?

Talent management planning is all about implementing effective strategies to attract, retain and nurture skilled professionals.

What should a talent management plan consist of?

Each company’s talent management plan will look slightly different based on its unique set of goals and objectives. However, each company’s plan should focus on improving these primary features

  • Recruitment
  • Training and development
  • Employee retention
  • Performance management
  • Employee engagement
  • Succession planning

Why is talent management so important?

Talent management planning helps ensure you’re getting the most out of your teams by implementing systems and processes to support their development and improve their performance.

In short, it is the blueprint for hiring and maintaining a highly-skilled, high-performing workforce, which, as we all know, is imperative to your company’s success.

How does talent management planning benefit your business?

Besides the obvious advantage of strengthening your overall workforce, there are several other benefits to implementing a talent management plan. Some of which include:

  • Increased engagement: by demonstrating a keen interest in your employee’s goals and personal development, you will find they are more engaged with their work, making them more productive and more profitable.
  • Efficient recruitment: you can utilise recruitment software to streamline your recruiting process, filter applicants and ensure you’re attracting only the highest quality candidates.
  • Improved staff retention: by offering your employees consistent opportunities to enhance their skills and advance their careers, you’re providing them with a clear incentive to retain their position within your company.
  • More candidates for succession: by adopting formal performance management techniques, you can see which employees are most suitable for senior roles and adapt their training to prepare them for these positions.

How does talent management planning benefit your employees?

Perhaps the best thing about utilising a talent management plan is that it’s mutually beneficial. To demonstrate our point, here are just a few of the benefits your employees can enjoy as a result of effective talent management planning:

  • Better onboarding process: by refining your onboarding process, employees will be more engaged and more at ease from the get-go. So do your best to make the onboarding process as personal as possible.
  • More training opportunities: by facilitating regular training opportunities, you’re providing your team members with the necessary tools to upskill and advance their careers.
  • Greater career autonomy: by partaking in mentorship programmes, you’re able to support your employees with their own career goals by offering advice, recommending training programmes and aligning them with appropriate internal opportunities.
  • Positive working culture: by assisting employees with their goals, funding their training and fostering a culture of growth and development, your employees will be more motivated, engaged and invested in your business.

Don’t underestimate the value of talent management planning

There are countless benefits to developing a talent management strategy, so don’t overlook this opportunity to strengthen your team! Invest in their development, support their career aspirations and focus on creating a compelling company culture. Your employees, profit margins and performance metrics will all thank you for it!

How to combat rising wages and staff shortages

It’s no secret that hundreds of small businesses are suffering from increased wage costs and staff shortages. These issues span multiple industries, from hospitality to construction, and have only intensified since the beginning of the pandemic.

So, how do you handle rising demands with limited labour?

To help you navigate these challenging times, we’ve curated a list of strategies to boost your staff retention, improve your recruitment processes and increase your profit margins.

Here are our 5 strategies for combating rising wage costs and staff shortages:

1) Hire graduates, and interns, and apprentices

Graduates and interns offer an effective and inexpensive solution to staffing shortages.

Straight out of college or university, these young adults are primed for training, ready to be moulded to your company’s exacting needs. What’s more, studies have shown that hiring graduates can significantly increase your staff retention rates. Approximately  57% of graduates still retain their position five years later.

Hiring an apprentice, whilst quite an investment in time, can also be beneficial for many companies.

Although hiring a graduate may not be a quick fix, it’s a brilliant way to source new talent – plus, the ROI is second to none.

2) Invest in your employees

Loyalty is a two-way street. Therefore if you want your employees to remain loyal to your company, you need to invest in their development.

Provide them with opportunities to upskill, fund their training and encourage them to diversify their skillset. Not only will it improve your retention rates by 30-50%, but it will also allow you to cultivate a team of highly skilled professionals.

3) Utilise mergers and acquisitions

More and more companies are deciding to partake in mergers and acquisitions. Why? Because resources are limited and successors are few and far between.

By combining forces the parties involved gain access to a larger workforce, a greater array of talents and more viable candidates to succeed their business.

Plus, with an increased market share, companies are better equipped to manage rising wage costs as they acquire more capital and increase their profit margins!

4) Delegate administrative tasks

With labour dwindling and demand rising, our employees are really being pushed to their limits. So don’t exacerbate the problem by burdening them with non-essential responsibilities. Instead start automating repetitive tasks and hiring administrative staff to handle any paperwork.

Although investing in new employees and tech can be costly, they can notably increase productivity, profits, and employee engagement. Stop placing unnecessary strain on your staff and start streamlining your administrative tasks!

5) Update your recruitment style

Now more than ever you need to be investing your resources into your recruiting process. After all if you want to solve your staffing issues, you’ll need to attract and attain new employees. So what can you do to improve your recruitment style?

Firstly, you need to be harnessing the power of social media. This allows you to broaden your search whilst offering applicants an accurate insight into your business.

Secondly, you want to focus on your company culture as this can quickly attract or deter applicants. Ask yourself, what makes your company the place to work? Do you offer impressive employee benefits? Do you accommodate flexible working?

Whatever it is that makes your company attractive and unique, make sure to funnel that into your recruiting process.

Take care of your employees

Running a business is never easy, but our current climate is making things even more challenging. We wanted to end this discussion with some words of encouragement.

If your business can survive Brexit, a global pandemic and an inflating economy all in quick succession, it can also survive these labour shortages. Just remember to streamline your processes, adapt your recruitment methods and take care of your staff, as they will take care of your business.