business person

How to handle a client enquiry: the 4 step-guide

How you handle a client enquiry can determine whether that prospect converts into a lead or whether they go elsewhere. It’s true, we all remember first impressions. To help you make the best first impression that you can, here is a solid sales process that you should follow.

Step 1: get their contact details

Your prospect has either emailed you, called you or walked into your office, so contact has been initiated. Before you do anything else, make sure to get their landline AND mobile number.

This is essential for when you get to the follow-up stage, as people are more likely to respond to a text message rather than an email or missed phone call.

Step 2: book a pre-qualification call

The receptionist or anyone in your team can do this 10-minute call (if you have a pre-qualification script that they can follow). This is where you pre-qualify your lead by asking specific questions. Are you talking to the decision-maker? Are they a good fit for your business?

If they aren’t a match for your business, try to help them by referring them to another business that does fit.

Step 3: book a discovery meeting

For prospects who fit with your business and who you want to work with, book a discovery meeting with them. Give them some pre-work before the meeting such as sending you information that will help you get to know them for the meeting. This will show you if they are serious about moving forward and it will weed out any price-sensitive shoppers who are just looking for a free service.

During the meeting, you should use the information that they gave you to find out more about them. Ask open-questions for the first half of the meeting to identify their specific goals, interests, challenges, and fears. When you know and understand their emotional drivers, only then can you effectively move on to the ‘selling’ portion of the meeting. I.e. positioning your business as their solution. This is where you will discuss potential solutions with them.

Step 4: send the proposal and follow up

Don’t wait too long to send the proposal over to the prospect. If you’ve made a great first impression and triggered the right emotions during the meeting, you need to strike while the iron is hot.

Create and send the proposal to the prospect as promptly as you can (same day is best) and then follow up until this is signed.

Turn your enquiries into leads

Streamlining your enquiry process will save a lot of time and hassle for you and it will make you appear very professional and organised to your prospect. Making a great impression from the get-go results in benefits for you both, so follow these steps and you’ll be turning more enquiries into leads and clients than ever before.

writing

5 reasons why you should be publishing blogs regularly

Do you publish new content on your website regularly? If you don’t, you should be.

Blogging is an integral part of any effective digital marketing strategy. According to SEO expert, Neil Patel, companies that blog generate 67% more leads than those who don’t! Here’s why you should be prioritising your content.

To appease Google

If you satisfy search engines like Google by publishing regular, high-quality content, you will appear at the top of their search results. Improving your search engine ranking is key to driving traffic to your website and getting conversions.

To help your audience find you online 

If you write regular content which is optimised for the keywords that your audience will be searching for, you will help your audience find you. For example, if you know what their pain points are (e.g. how to manage money), you can write helpful articles that appear on the first page of results on Google.

To keep your readers coming back

If you only write now and then, your audience won’t remember you and your brand. You won’t stay in front of them until they are ready to buy. If you’re publishing useful and relevant content every week, they will keep coming back to read more. Just like a favourite author or magazine, they will know your brand and will want to read what you write.

To build trust and position your business as the expert 

You can use your content to demonstrate and share your knowledge with your audience, and ultimately, to position yourself as the expert in that field. If people see you as the thought leader in your field (and they trust you, because you publish useful content, regularly), they are far more likely to buy from you.

To create content for social media

Many business owners don’t know where to start or what to post when it comes to their social media strategy. If you write and publish regular blogs, however, this can generate a lot of content for you to use on your social channels. Not only does it increase your online presence, but this increases your reach and gives you another avenue to drive traffic back to your website too.

How often should you publish blogs?

Once a week is more than enough for most businesses. You want to be blogging regularly enough that you reap the rewards of the effort but not too much that you can’t manage to fit it into your busy working week!

Just remember, you need to be blogging as content creates trust and credibility; it makes Google happy, and it positions you as the expert (which ultimately leads to results!).

how to have more gravitas as a leader

How to have more gravitas as a leader or manager

“Gravitas” was one of the ancient Roman virtues that denoted “seriousness,” but nowadays it’s a quality that also extends to self-confidence and a strong presence. You know the types of people. The ones who talk the talk, who seem to command attention when they walk into a room, who, when they talk, people can’t help but listen. These people have a lot of gravitas.

It can be annoying when someone who has this presence steals the limelight, but what is great about gravitas is that it can be learnt! Just like everything else, confidence is a skill and the more you practice it, the more naturally it will come.

If you want to have more gravitas or confidence as a leader, here are 6 things that you need to do.

1.Stand up straight with your shoulders down

Your posture and body language is absolutely crucial when it comes to the presence that you are projecting. For example, if your voice is strong but your shoulders are hunched and you’re looking down, people will perceive you to be closed off and shy.

If you want to appear more confident and have a greater presence, open up your chest, stand tall and make direct eye contact. So much of what people call gravitas is actually just their reaction to the other person’s body language. Take stock of yours and make sure you are projecting outward confidence.

2. Use direct language

You need to reinforce your body language with how you talk, so make sure that you’re not using passive language. Saying things like “I just think that…”, “Maybe if I…” or “Am I making sense?” will undermine your authority, credibility and confidence. If you want more gravitas, you need to think about the language you use. Replace passive phrases with active and direct phrases such as “From my point of view… The truth is… What is your stand on…”

3. Dress the part

Now you’re walking the walk and talking the talk, you need to look the part. Gravitas often comes from people who just look the part, so think about how you can dress and present yourself to project the image you want. For men, it may be a suit and shined shoes or a trimmed beard. For women, it may be high heels or wearing your hair up and off your face.

If you struggle with confidence, looking the part can help you feel it.

4. Overcome your self-limiting beliefs 

Identify any self-limiting beliefs that are reducing your gravitas. This could be always saying yes to requests, letting others influence your decisions instead of you making the final call, and/or letting others speak over you.

Behaviours such as this often come from self-limiting beliefs about yourself such as not feeling good enough or like an ‘imposter’ in your role. Identify these so that you can start making impactful changes.

5. Pace your words and emphasise key points

When presenting or in meetings, think about the great orators of our time (e.g. Barack Obama, Winston Churchill etc). They make short, sharp points; they take their time over their words and say them with conviction, pausing for impact, and they put emphasis on certain keywords and phrases that they want you to remember.

If you want to have more gravitas, where your team hang on to your every word, make sure you do these three things when conversing and presenting.

6. Always prepare before key meetings or conversations

Obama and Churchill didn’t wing their speeches, they prepared for them. Not only were their speeches carefully crafted and each word chosen carefully, but they also practised delivering the speech.

Most of us prefer to have time to think before answering a question, rather than having to think on our feet, so give yourself this time. Prepare before key meetings or conversations and it will be far easier to converse and answer with confidence.

notepad and pen

What finance is available for small businesses in 2021?

Just thinking about how much the government has forked out during the COVID-19 crisis is scary; never mind hearing the numbers (it was £284 billion at the end of 2020, just FYI). But the funny thing about the economy is that you have to borrow to build.

Small businesses have relied on government-backed financial support this past year, with schemes such as the Business Interruption Loan Scheme and the Bounce Back Loan Scheme keeping them afloat. However, the time has come to tighten eligibility, so these came to end as of March 31st.

The wounds of the pandemic are still being felt for many, so the question is then, what help is available to get through this next stage?

What are your needs?

Before you look at the options available, it’s worth thinking about what will be the most beneficial to you. Do you need immediate short-term support or medium-term financing? Will a one-off payment be enough or will you need finance again at some stage in the near future?

Once you know what your needs are, you can look at what new financial support schemes are available and choose the one that suits you best.

Financial support

  • The Recovery Loan Scheme – replaces the loan schemes that have just closed, and the government will guarantee up to 80% of loans from £25,000 to £10m. The scheme is open until 31st December 2021.
  • Restart Grant Scheme – a £5bn fund set up for non-essential retailers and hospitality and leisure businesses. If eligible, they could receive grants of up to £6,000 and £18,000 respectively, per premises.
  • Business rates relief – businesses in the retail, hospitality and leisure sectors in England will not have to pay business rates for the 2020 to 2021 tax year. Check eligibility here.
  • Self-Employment Income Support Scheme – to claim the fourth grant, you must be a self-employed individual or a member of a partnership. You also have to show evidence that supports a reduction in business activity, capacity, demand or inability to trade due to Coronavirus between 1st February 2021 and 30th April 2021.

Keep yourself informed & seek advice

2021 is looking better than 2020, but it’s still a rough road ahead. Especially for businesses. To help plan for an uncertain future, always keep up to date with announcements, check the Gov.uk website, and always consult your financial advisor for advice before applying for a scheme.

old clients and new clients post it note

3 ways to find the value in your current client base

I don’t know about you, but Covid has me all out of whack. In the past, I’ve had a clear roadmap for growing my business and it’s worked. Since Covid, however, it now feels like all the roads are ‘under construction’ and we’ve been diverted but without being told where to go.

Now, an easy trap to fall into is to do nothing. Nobody knows what’s going to happen over the next year after all, so why bother? I’ll just carry on doing a bit here and there and my business will be fine.

While that may feel like a good decision to make, it is actually a risk. It’s akin to driving with your eyes closed or without a SatNav.

We can all grow our businesses during a recession. We can all thrive and win new business, actual clients that we want; we just need to know which direction we are going and how we are going to get there.

Here’s how to do just that.

1. Create a growth plan and strategy

If you want to grow, you first need to know where you want to go and then outline the roadmap to help you get there. For example, write down your ONE BIG FOCUS for the year. Maybe it is to win X amount of clients or reach a financial goal. Whatever it is, make this your yearly goal and then work backwards. What do you have to do every quarter, every month, and every week to achieve this?

2. Find your ‘golden egg’ clients

The next step is to find your diamonds in the rough, Where are the easy wins in your current client portfolio? Who gives you the biggest bang for your buck? Who do you love working with the most and who pays you the best? Do a full analysis of your existing clients and you’ll find who your ‘golden egg’ clients are. These are the people who are most valuable to you.

3. Focus your marketing to win these high-value clients

Once you know who your most valuable clients are, create detailed client personas for these clients. Outline as much as you can about them (e.g. age, gender, goals, values, challenges, fears etc) and then use these to tailor your marketing message. If all of your marketing material talks directly to them, addressing their challenges and appealing to their wants and needs, you’ll find that you’ll start to win many more of these clients.

Find your current value and use it to grow your business

If you want to grow your business, even during a recession, it’s not about finding more and more clients. It’s about looking for the diamond in the rough and finding those golden egg clients that you already have. Once you know who your ideal client is, you can then create effective marketing materials and streamline your processes to win these bigger and better clients.

laptop

Do new small businesses need an accountant?

According to business start-up statistics in the UK, 20% of businesses fail in their first year and around 60% will go bust within their first three years. Approximately 660,000 new start-ups register in the UK every year according to The Telegraph, so what are the reasons for such a high failure rate?

While there are many factors, the top two reasons start-ups fail is because:

  1. there’s no market need for their services or products, or;
  2. they ran out of cash.

These two reasons, like many of the others, could have potentially been avoided if they had consulted professionals early on in the process of setting up their business. Professionals such as accountants.

Here are 9 ways that new or early-stage businesses benefit if they consult an accountant earlier rather than later.

9 ways an accountant can help new businesses

They can help you…

  1. Identify whether your new business idea is feasible – an accountant can help you analyse your market research data to see if there’s enough demand for your product or service to sustain your business. They can also assist with outlining your business goals too.
  2. Decide on a business structure – choosing your business structure can impact your tax, personal liabilities, and asset protection etc. An accountant can help you choose the right one, saving you time and money in the process.
  3. Create a business plan – a big chunk of your business plan will be your financial forecast which outlines your business costs, revenue projections and the funding you will need. Naturally, an accountant is the best professional to help you with this cost analysis.
  4. Secure funding – accountants can advise you on which lenders to approach as well as helping you create your loan pitch. They can help you create an accurate and reliable economic forecast for your business.
  5. Register your business – you will need to register your business with the government and the Internal Revenue Services (IRS). An accountant can assist with this as well as registering you for tax, applying for licenses and permits you may need, and setting up your business bank account.
  6. Choose the best business insurance – an accountant can advise you on the best insurance options to ensure you have complete protection at the most cost-effective price. They can help with property and vehicle insurance to professional liability and business interruption insurance.
  7. Make the right recruitment decisions – from advising you on recruitment decisions (e.g. whether a part-time employee or outsourcing makes more financial sense) to helping you with payroll and auto-enrolment, accountants can help significantly when hiring employees.
  8. Set up cloud accounting software – accountants can help you run your business more efficiently by looking at your processes and advising on the most appropriate cloud accounting software. Some even offer migration, set up, and training services when it comes to software too.
  9. Plan for the future – great accountants become a trusted member of your team. They help you set your business goals and they provide you with ongoing advice and support throughout the years to help you achieve them.

Always seek an accountant’s advice when starting a new business

Failing to properly plan for the financial needs of a new business will undoubtedly lead to challenges. Challenges that could lead to the complete failure of the business if left unaddressed.

By getting an accountant involved as early as possible in the process, they can identify and mitigate any risks for you and help you budget and forecast your finances. With an accountant by your side, you’re far more likely to be a part of the 40% of new businesses that survive the 3-year mark!

accountant with laptop

15 things you didn’t know an accountant could do

When asked “What does an accountant do?” many people answer with accounts, tax or compliance work. While that’s true, what many don’t know, is that the good ones do so much more. The best accountants will become a part of your team; they will give you strategic advice to save money and boost revenue, they will help you work more efficiently, and they will not only help you plan for your future, but they will help you get there.

To better answer the question, “What does an accountant do?” here is a taster of what they offer to you and your business.

Things an accountant can do…

  1. Launch a start-up

You need to know that your idea will make money and may potentially need to convince investors of the same thing. An accountant can do that for you plus work out your start-up and operating costs and create credible revenue forecasts.

  1. Manage your cash flow

Getting a stable and consistent cash flow is every business owner’s dream. An accountant can make sure that you always have the money there to pay staff and suppliers, as well as cash reserves in case of an emergency.

  1. Help make you more tax-efficient

Everyone knows that an accountant can help you complete and submit your returns at the end of the tax year. What many don’t know is that they can also help you to lower your tax ethically as well as helping you deal with old tax debts and making sure your books are watertight if you’re audited.

  1. Manage your debt

What loan should you choose? Should you use spare cash to pay back loans or reinvest in the business? An accountant can help you develop a specific strategy to manage debt in a way that is best for your business.

  1. Chase unpaid invoices

An accountant takes the ‘chasing money’ headache away from you by setting up an automated invoice system. When a payment is due or overdue, this will send out automatic reminders to your clients until they pay. Some accountants will even call clients who are very overdue with payments.

  1. Improve your business strategy

Yes, your accountant can help you figure out where you want to go and what’s important. They will work with you to set realistic personal, professional, and financial goals, and then they will measure your progress to help you achieve them.

  1. Budgeting and forecasting

Working off a vague set of numbers can result in irreparable damage to a business. With an accountant, you can work to an exact budget where you know exactly what is coming in and going out, and how much money you have to reinvest, and all in real-time. As well as having the figures at your fingertips, you will also know your figures that you’re aiming for and how long you could last in a crisis.

  1. Writing and pitching loan applications

Applying for a loan is a tedious and difficult process, but not with an accountant. They can pull together your numbers to help you write a solid application, not to mention give you the forecasting figures that will win over any loan officer.

  1. Help you with recruitment and payroll

Should you hire a full-time employee or outsource? Will your bottom line benefit more from a salesperson or a technician? Can you afford to hire and train a new employee? All these questions are important and should be handled with confidence. An accountant can help you make the best choices for you and your business and make payroll easy.

  1. Set up your cloud accounting software

Accountants aren’t stuffy number crunchers who speak a different language, they are tech-savvy and future-driven. Using the best tools out there, good accountants can help you automate your business’s accounting so that you’re always on top of your finances wherever you are. As well as implementing this software in your business, they can also train you to use it confidently.

  1. Help your business run more efficiently

In addition to accounting software, accountants can also help you unlock the power of other applications so that you can start working smarter, not harder. They can help you increase productivity with your invoicing, payroll, customer relationship management, staff scheduling and time-recording etc, and integrate all these tools together to create an effortless workflow.

  1. Improve your inventory management

Many business owners don’t realise how much money is lost due to poor inventory management. What an accountant can do is help you identify the cost of holding inventory and how much revenue is lost, so you can start to place accurate (and cost-effective) orders.

  1. Help you plan for the future

Do you want to sell your business in the future? Do you have a succession plan? Do you want to retire early? All these questions need to be addressed and planned for early on in your business journey. As well as helping you develop a plan for the future, an accountant will keep this larger goal in mind and will help you stay on track.

  1. Listen and support you

A good accountant will become an essential part of your team. They will be your financial advisor for all aspects of your life and will be there to listen and support you whenever you need them (not just appear in your life at the end of the tax year).

  1. Give you peace of mind

Your business, your finances, and the welfare of you and your family are probably the three most important things in your life. An accountant can help ease this pressure, giving you the reassurance and confidence that everything is being done or is planned for. The result? Peace of mind and being able to sleep soundly.

Money pot

More details on the March 2021 budget

The UK budget took place on the 3rd of March 2021. Since then we have been getting more information through regarding the changes announced by the chancellor. Here is what we know so far:

CORPORATION TAX RATES TO INCREASE TO 25% BUT NOT FOR ALL COMPANIES

The UK corporation tax rate is currently one of the lowest rates of the G20 countries and the government states it is committed to keeping the rate competitive.

That should have the effect of encouraging companies to remain in the UK and companies to set up here. With other countries considering raising corporate tax rates the chancellor has announced that the UK will follow suit and consequently the rate will increase to 25% from 1 April 2023 where profits exceed £250,000. However, where a company’s profits do not exceed £50,000 the rate will remain at the current 19% rate and there will be a taper above £50,000. Businesses will however be able to take advantage of new tax breaks to encourage investment in equipment and an enhanced carry back of losses.

SUPER-DEDUCTION FOR INVESTMENT IN NEW EQUIPMENT

In order to encourage companies to invest in new capital equipment the chancellor announced a radical new “super-deduction” of 130% where they invest in new plant. This would mean that when a company buys plant costing £10,000 they would qualify for a £13,000 deduction in arriving at business profits. The new deduction, which will run for two years from 1 April 2021, will not be available for motor cars. Certain assets such as fixtures in buildings will only qualify for 50% relief in the first year instead of the normal 6% writing down allowance.

THREE YEAR CARRY BACK OF TRADING LOSSES

Many businesses will have made a loss in the last year as a result of the Coronavirus pandemic and the difficult trading environment.

Trading losses can normally only be set against profits of the preceding accounting period or previous tax year in the case of unincorporated businesses.

The chancellor has announced that the carry back period will be temporarily increased to three years thereby enabling the business to obtain a tax refund. For companies this will apply to loss making accounting periods ending in the period 1 April 2020 to 31 March 2022. For unincorporated traders, the extended loss relief will apply to losses incurred in 2020/21 and 2021/22.

The amount of trading losses that can be carried back to the preceding year remains unlimited for companies. After carry back to the preceding year, a maximum of £2,000,000 of unused losses will then be available for carry back against profits of the same trade of the previous 2 years. There will be a similar £2,000,000 limit for unincorporated businesses.

NO CHANGES TO INCOME TAX RATES AND PERSONAL ALLOWANCE FROZEN

The basic rate of income tax and higher rate remain at 20% and 40% respectively, and the 45% additional rate continues to apply to income over £150,000.

The personal allowance and higher rate threshold have been increased in line with inflation to £12,570 and £50,270 respectively for 2021/22. These thresholds will then be frozen until 2025/26 possibly yielding an extra £19 billion for the government.

There had again been rumours that the dividend rate might be increased, but dividends continue to be taxed at 7.5%, 32.5% and then 38.1%, depending upon whether the dividends fall into the basic rate band, higher rate band or the additional rate band. Note that the first £2,000 of dividend income continues to be tax-free.

NATIONAL INSURANCE RATES

The national insurance contribution (NIC) rates and bandings were announced 16 December 2020 to take effect from 6 April 2021.

Employees and the self-employed will not pay national insurance contributions (NIC) on the first £9,570 of earnings for 2021/22, an increase of £1 a week. The employee contribution rate continues to be 12% up to the Upper Earnings limit £50,270, with the self-employed paying 9% on their profits up to the same level. Note that employer contributions will apply to earnings over £170 per week, £8,840 per annum which is also a £1 a week increase.

5% VAT RATE FOR FOOD, ATTRACTIONS AND ACCOMMODATION EXTENDED

In order to continue to support businesses and jobs in the hospitality sector, the reduced 5% rate of VAT will continue to apply to supplies of food and non-alcoholic drinks from restaurants, pubs, bars, cafés and similar premises across the UK until 30 September 2021.

The 5% reduced rate of VAT will also continue to apply to supplies of accommodation and admission to attractions across the UK.

From 1 October until 31 March 2022 the rate will be set at 12.5% and will then revert to 20% from 1 April 2022.

VAT REGISTRATION LIMIT FROZEN AT £85,000 UNTIL 1 APRIL 2024

The VAT registration limit normally goes up each year in line with inflation but will remain at £85,000 for a further two years. Arguably this makes it easier for businesses to assess whether or not they are required to register for VAT as it is no longer a moving target.

NEW GRANTS FOR HIGH STREET BUSINESSES AND HOSPITALITY SECTOR 

Businesses forced to close due to the Coronavirus lockdown will be eligible to apply for grants of up to £18,000 depending upon the rateable value of their business premises. Pubs, restaurants, hotels, gyms and hairdressers will be eligible for a grant of up to £18,000 per premises whilst non-essential retail businesses will be eligible to apply for a grant up to a maximum of £6,000.

The grants are intended to be a contribution towards the fixed costs of the business during the period that they have been unable to trade normally. Staff costs continue to be covered by the CJRS furlough scheme.

The government will also continue to provide eligible retail, hospitality and leisure properties in England with 100% business rates relief from 1 April 2021 to 30 June 2021. This will be followed by 66% business rates relief for the period from 1 July 2021 to 31 March 2022, capped at £2 million per business for properties that were required to be closed on 5 January 2021.

Unfortunately, the “Eat out to Help Out” scheme will not be reintroduced this Summer.

NEW RECOVERY LOAN SCHEME

The government have already announced a longer repayment period for “Bounce-back” and CBIL loans. From 6 April 2021 a new Recovery Loan Scheme will provide lenders with a guarantee of 80% on eligible loans between £25,000 and £10 million to give them confidence in continuing to provide finance to UK businesses. The scheme will be open to all businesses, including those who have already received support under the existing COVID-19 guaranteed loan schemes.

SDLT THRESHOLDS EXTENDED 

Last March in order to stimulate the housing market the Chancellor announced a temporary cut in Stamp Duty Land Tax for home buyers across England and Northern Ireland which was scheduled to last until 31 March 2021.

This has now been further extended until 30 June 2021 so that transactions in progress will continue to benefit from the reduced rates.

As a transitional measure from 1 July 2021 the Nil Rate Band of Residential SDLT in England and Northern Ireland will then decrease to £250,000 for 3 months until 1 October 2021 when it will revert to £125,000 for purchases completed on or after that date. There has been no change to the SDLT rates above the Nil Rate Band. The 3% supplementary charge for second and subsequent homes in England and Northern Ireland will continue to apply.

Note that there are different rates of tax on property transactions in Scotland and Wales as such taxes have been devolved in those countries.

5% MORTGAGE SCHEMES EXTENDED

Another measure announced to stimulate the housing sector is a new 95
% mortgage scheme guaranteed by the government that will mean that people buying a house will only need a 5% deposit where the purchase price is no more than £600,000.

APPRENTICESHIP SCHEMES EXTENDED

The current apprenticeship scheme will be improved with payments of £3,000 to employers in England for each new apprentice they hire aged under 25 and continue to pay the employer £1,500 for each new apprentice they hire aged over 25. The schemes will now run until 30 September 2021.

Starting in January 2022 there will be a new “flexi-job” apprenticeship which will allow individuals to work for more than one company via an agency.

The “Kickstart” Scheme announced in the Summer 2020 Plan for Jobs will continue to be available for the 2021/22 academic year to create 6-month work placements aimed at those aged 16-24 who are on Universal Credit and at risk of long-term unemployment. Employers who provide trainees with work experience will continue to be funded at a rate of £1,000 per trainee.

Seperation between work and home life

How to keep a separation between work and home life

Working from home has its challenges. On its own, that shift in environment takes some getting used to, especially if you’re used to working in an office, never mind having your partner or children there full-time as well! While space and distractions are common issues, the biggest challenge is that family and office life are overlapping, sometimes a little too much. Here’s how to keep work and home life separate as you work remotely.

Create a dedicated workspace

Having a completely separate workspace from the rest of the house is essential. It’s essential when it comes to productivity and focus, but also when it comes to switching off. Having a spare room is the most ideal, as you can shut the door at the end of the day and not be distracted by household chores when you are working. Obviously, this might not be possible for everyone, so decide where the most separate part of the house is.

Set your ‘work hours’

When do you work best? The world is your oyster when you work from home, so pick your hours. If that’s 6 am until 2 pm, you have the whole evening to fit in some exercise and good food. If it’s later in the day, then you can spend the morning home-schooling the kids. Whatever works best for you, set your hours and stick to them.

Tip: Its a good idea to bookend your workday. What we mean by this is to find something that symbolises the start of your workday and the end. It could be starting your day with a coffee in your work mugand then ending the day with a walk. 

Take a proper lunch break 

Schedule your lunch break and actually take it. You need nourishment for your brain to work at its optimum and a proper break does wonders for your productivity.

Get changed for work

You may be surprised, but you won’t be at your most productive if you’re working in your pyjamas! While your ‘work clothes’ maybe tracksuit bottoms and a slouchy t-shirt, that is fine. The most important thing is that you get changed out of what you slept in and into some fresh clothes to signal the start of the day.

Actually take a day off when you take a day off

We all need a day off every once in a while, especially when we are stuck indoors and the kids need home-schooling and the weekends don’t feel any different from the week… If you have planned a day off or you just want the weekends for family time, actually take the time off to recharge. Get your partner to hide your laptop or lock the spare room door if you have to. Just don’t get sucked into the “I just need to do one quick thing” void because the day will be gone before you know it.

Use your ‘commute time’ for self-care

One of the biggest positives about working from home is that you gain the time that you normally spend commuting! While it may be tempting to sleep a little longer, how about filling that time with things that will set you up for the day or help you switch off for the day? This could be meditating or exercising or taking it easy and reading a book. Whatever recharges your energy levels and releases serotonin (the happy hormone) for you, try to incorporate it into your daily routine.

Practice saying ‘no’

While learning to say ‘no’ to requests from clients is sometimes necessary, we are talking about saying ‘no’ to family and friends. Just because you are working from home, doesn’t mean your work isn’t as important. Explain this to your family and/or friends if they are requesting too much of you. Yes, your work is flexible, but you are still working 8 hour days. You’ll be happy to help them after your work hours!

Lower your expectations and don’t over-promise

Our expectations can be our downfall, so don’t set yourself up for failure. You won’t be working at your peak from home, especially with your partner and potentially your children at home, so don’t set high expectations for yourself. You won’t be able to keep a ‘show-home’ tidy house when everyone is stuck inside. You won’t be as productive as you would like so don’t over-plan or over-promise. If someone needs something, give yourself more time than you think you need and don’t be too hard on yourself generally.

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The 2021 Budget

For the last 12 months the chancellor has been pouring money to support the UK economy through the COVID-19 pandemic. The good news from yesterday’s budget is this isn’t stopping yet and support for business and the self-employed carries on for the next 6 months. We also know now how the chancellor is going to balance UK PLC’s books in tax rises. After all, the government’s borrowings have hit a peacetime record. Punitive tax measures will kick in from April 2023.

This blog contains a summary of the announcements of support for businesses, the self-employed and also how the government plans to boost public finances to pay for the COVID-19 support.

Here is the government’s press release from the budget if you want the full details.

Support for businesses: the key points

  • The furlough scheme continues to Sept 2021 across the UK. From 1st July the government will reduce the amount of an employee’s wage from 80%. Full details of the furlough payments available to businesses are available here.
  • From April 2021, the government is introducing a ‘super deduction’ tax credit scheme by 25p for every pound they invest in new equipment. This scheme will be in place for 2 years. We need to know the details of this scheme, but if you can delay any new equipment purchases until April 2021 it may be in your best interest to do so.
  • £5 billion for Restart Grants. These are a one off cash grant of up to £18,000 for hospitality, accommodation, leisure, personal care and gym businesses in England.
  • A new UK-wide Recovery Loan Scheme offering loans between £25k and £10 million, plus invoice finance between £1,000 and £10 million will be available for all businesses to help with recovery.
  • VAT cut to 5% for hospitality, accommodation and attractions across the UK until the end of September 2021, followed by a 12.5% rate for a further 6 months until 31st March 2022.
  • Eligible businesses in the retail, hospitality and leisure sectors in England will benefit from business rates rising.
  • An extension of the apprenticeship hiring incentive in England to September 2021 and an increase of payment to £3,000. Plus a new “flexi-job” apprenticeship programme and an additional £126 million for 40,000 more traineeships in England.
  • Small and medium-sized employers in the UK will continue to be able to reclaim up to 2 weeks of eligible Statutory Sick Pay per employee from the government.
  • The current reduction in Stamp Duty Land Tax in England and Northern Ireland will continue until September 2021.
  • Individuals and businesses in Scotland, Wales and Northern Ireland continue to be supported by the UK Government through the Coronavirus Job Retention Scheme, self-employment grants, loan schemes and VAT cuts. Devolved administrations have received Barnett funding to provide support in areas of devolved responsibility.

Support for sole traders and self employed individuals

  • The UK-wide Self Employment income support scheme will be extended to Sept 2021, with the criteria relaxing so that more people can now claim for the first time. Here are the full details of the scheme.
  • The 4th SEISS payment will be based on your 2019/2020 tax return, and set at 80% of 3 months’ average trading profits. It will be capped at £7500 and paid out in 1 instalment likely to be available from late April 2021 to 31st May 2021.
  • This 4th grant is open to people who meet these criteria:
    • Traded in the tax years 2019 to 2020 (and submitted your personal tax return for this year) and 2020 to 2021
    • Trading profits under £50,000 and at least equal to your non-trading income
    • Are currently trading but are impacted by reduced demand due to the pandemic or the pandemic is temporarily stopping you from trading
    • Believe that there will be a significant reduction in your trading profits due to the pandemic
    • Plan to trade
  • There will be a 5th grant covering May to Sept 2021. The amount of this 5th grant will be determined by how much your turnover has reduced in the year April 2020 to April 2021. I.e. pre-pandemic vs pandemic. This 5th grant will be worth:
    • 80% of 3 months’ average trading profits, capped at £7,500, for those with a turnover reduction of 30% or more
    • 30% of 3 months’ average trading profits, capped at £2,850, for those with a turnover reduction of less than 30%

How will the government pay for this support:

  1. Here is the big one… Corporation tax in 2023 will go up to 25%. The good news is that businesses with a profit of £50,000 or less will continue to be taxed at 19%. And a taper above £50,000 will be introduced so that only businesses with profits greater than £250,000 will be taxed at the full 25% rate.
  2. R&D tax credit that a small or medium sized business can receive in 1 year is now capped at £20,000 plus 3 times the company’s total PAYE and NIC’s liability.
  3. The income tax Personal Allowance and higher rate thresholds will be frozen from April 2022 until April 2026.
  4. Inheritance tax thresholds will stay the same until April 2026
  5. Fuel and alcohol duty are staying the same for another year.
  6. The Lifetime Allowance for pensions will stay at its current level of £1,073,100 until 2026
  7. The adult annual subscription limit for 2021-22 will remain unchanged at £20,000.

The increases in corporation tax combined with the low dividend tax credit may mean that you could be better off by:

  1. Staying as self employed and not moving to a limited company or LLP
  2. Increasing the amount of PAYE you take from the business vs dividends for the tax year 2023/2024

As always, everyone’s individual circumstances are different. And we are here to advise you on the right business structure for you to trade depending on your current situation and plans for the future.